Every North Carolina Customer Counts

The American Association of Notaries prides itself on its unique customer service. In today's highly technological age, it is often difficult to get a hold of anything but a machine. This is not what happens when you contact AAN. Instead, we offer direct personal contact with our customers to ensure that we troubleshoot their problems and answer their questions promptly and efficiently. The testimonials that follow attest to the exceptional quality of our customer service and products. We appreciate the time our customers take to provide us with feedback, and we encourage you to let us know how we can improve our services in the future.

American Association of Notaries BBB Business Review

Good Morning. Just wanted to Drop a Line. And Say Thank you so very much. For all your help along the way. Received my Journal and Stamp. Yesterday the 21 Feb 2023. Thank you for making things easy. Everything went Smooth from printing my Bond. To Printing E/O Insurance. Navigating the web site is so easy. Always someone there to answer the phones and answer any questions a up and coming Notary may Have. Thank you again and God Bless.

Cooper D.

Your website was amazingly user friendly and the bond printing in just minutes was so very needed and appreciated. I must admit I tried another ‘National’ company a month ago – and still have not received my bond despite numerous follow-up emails and phone calls! I am a customer for life with American Association of Notaries!

Angie D.

Order received today, and I am highly pleased. The old-fashioned desk embossed no. IN524 adds a touch of class and professionalism to my notary station...reflects my company well and raises the bar on the way I strive to do business...giving the customer a little more than expected.

Larry E.

I just received my seal embosser and I am very happy with it! Came in quicker than I thought and looks great! Thank you for your wonderful customer service!

Ella B.

Thank you very much . I really appreciate all of your help but most of all your guidance through my Notary Renewal . Once again Thank you . DEBRA

Debra

WOW! I just received my new notary stamp (in record time) and it’s 100 times better than the first one. Thank you so much. I will recommend you to everyone who asks.

Barb

Thank you so much! I truly appreciate your speedy response. You're awesome! This is why I haven't switched companies for my notary need since 2013! Very impressed! Will definitely recommend others!

A. Stallsworth

Malerie. Thank you for your patience and assistance. I wish we could all be like you when assisting customers. You are to be commended. I will make a note that the renewal will come in January 2022. Have a great weekend and thank you again.

CherylAnn W.

It is small things, like your e-mail below, that keep me coming back!! Thank you for acknowledging receipt - have a wonderful evening.

Jennifer J.

Thank you so much for ALL your assistance and communication. This process has truly been a pleasure and I absolutely look forward to receiving my supplies soon. Thank you again.

S. Castellanos

Thank you – I’ll look for the automated email for tracking. Amazing job TEAM!! Appreciate your prompt response and bringing this to full closure. Kathleen

Kathleen B.

Thank you so much for your prompt response. The customer service with this company is incredible. Jeanette

Jeanette

I just want to reach out and express gratitude regarding the article " Document Cheat Sheet for new signing agent ". This article made me more confident when explaining documents to the signers.

Latisha b.

I just wanted to thank the AAN for a job well-done! Jimmy L. called me yesterday letting me know he received his new notary stamp. Just in time as his old one expired that same day! I know how swamped you guys are and I really appreciate you making me feel like I was your only customer!

Laura H.

Thank you, Brenda. I added a Google review. I greatly appreciate your prompt follow-through and your courteous and professional assistance.

Wendy

I received the stamp, embosser, and log book in the mail . I just wanted to say thank you for getting me the order so fast. The professionalism in the order will not be forgotten. I plan to go online and ensure that I give your company outstanding reviews.

C. Brown

I have received my certificate, membership and stamp. Thank you very much for your great service and amazing customer service !!! You have kept me informed all the time during my order. I will recommend your service to everyone. Again thank you.

J. Caillens

You've got a great company. What I saw on the website was exactly what I got. The quality of the merchandise surpassed what I expected. Plus, you gave me a free downloadable booklet AND free membership for a year. So, I commend you guys and thank you for a terrific experience.

v voboda

I was so impressed by my notary stamp when I received it from your company today by UPS! I tried another place for my stamp, but was fooled by their advertisement that in all intents and purposes gave the impression of my requested notary stamp being included in the deal, but when received, I realized it was not--I got an embosser for my money, a lot to say the least. When I called to confirm, they stated it did not come with the order. I asked: "I guess I have to use my notary skills for now on if I ever intended on using your company again." It was truly a sad experience, until I bought from you!

I, too, am writing because when I opened the package, which got to the house in good condition, I noticed a letter inside stating my membership and the card was enclosed. When I looked for the card it was not in the package received from you. I would be grateful to your sending me the card so I can activate my membership online, ASAP! I hope I may receive some time in the near future from you.

Thanks for the "incredible experience of my buying from you..."

G E. Beer

Thanks so very much for the stellar service I received with my initial order! My order was received accurately and within 24 hours even though it was during holiday season. I (and especially my client) can't thank you enough and will share my experience often.

S TURNER

I wanted to e-mail you guys and compliment your staff on excellent service. Very fast and professional from start to finish. Made sure everything was correct and I appreciate it. I will make sure all my future notary needs are obtained from American Association of Notaries. Very pleased with my purchase. Thank You

Shaun B. Morton

S. Morton

It amazes me how fast you get my orders out. Most places I’ve waited a couple weeks just for the Item to be shipped.

Thanks.

J. Havens

Thank you for sending the supplies so promptly. I look forward to my membership with you

C. Harris

Thank you for all of your help! I received my seal, embosser, and journal this afternoon (Friday) and all look correct.

Thanks again.

Have a signature day!

K Starr

Thank you for the quick turnaround on my recent order. Your web site was easy to use, the instructions for ordering were easy to follow, the payment process was flawless, and I received my order within five days. I appreciate it all.

E. Taylor

Just completed the course over the weekend. Thanks for offering it! It will be a nice supplement to my legal academics.

J. Supplee

Thank you for your prompt response to my request. I have theWestern Surety documents (the rider and POA). Your service has been excellent. I shall use your company in future and will highly recommend your firm to whomever I can. Thank you again for your excellent service.

Sincerely,

J Rhodes

Hi:

I really appreciate this newsletter as it always reiterates something I have forgotten. Thank you
so very much.

Joan

I received my supplies today. I am very satisfied w/ your service, and thank you. Love the purple stamp...

Joy

I just applied for your complete notary package. I would just like to say how remarkably easy this process was. I am very impressed with your site and I'm excited to get my certificate. I decided to become a notary so that I could put that on my resume. I was recently laid off from my job and need all the help I can get. I just wanted to compliment you on your site and your notary program. Keep up the good work!

Sincerely,

K Kunkel

Thanks for that excellent comprehensive answer to my question on what is the law regarding a NY State notary performing notary duties when overseas? Regards,

Kerry

Dear American Association of Notaries Staff:

Thank you for the monthly newsletters AAN sends out. They are timely, informative and clearly written.

P. MINOR

I've received my notary seal. Thank you for your quick & efficient service!

R Surovick

I have just completed the Texas Notary On-line self study examination. This is such a tremendous help. I could read and take the exams at the end at my own pace and not feel rushed. The exam itself pointed out a lot of the most important rules that a new Notary would definitely need to know and be aware of in the State of Texas. Thank you so much for making this process so very helpful and easy to get started. I will be mailing in my Application Form and bond and getting error and omission insurance as a added helpful piece of the process.

Regards,

S. Snider-Mitchell

I received my stamp today ! Thank you so much for the fast service and the courteous call from customer service to handle the questions your staff had.

B. Smithey

Thanks. You guys ROCK; you do a great job of a prompt response.

Vicki

thank you so much! I am sorry for the inconvenience however I appreciate your company for helping me fix the issue!

~ ~ From BRENDA ~ ~

Good morning. The article regarding certified copies of passports was extremely informative and beneficial. Articles such as this are wonderful: Keep up the great work.

Lisa

I want to thank the customer service agent who assisted me in this matter last week. I was astounded that anyone called me back about my notary stamp issues, and even more amazed that she took care of the problem promptly.

I regret I don't recall her name, but she did an outstanding job and my new stamp is PERFECT.

Please make sure she knows how grateful I am for her superior customer service and problem-solving skills.

Wendy S

Notary bonds and errors and omissions insurance policies provided by this insurance agency, American Association of Notaries, Inc., are underwritten by Western Surety Company, Universal Surety of America, or Surety Bonding Company of America, which are subsidiaries of CNA Surety.